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Prior to collection

Once you have chosen your ideal caravan, we will schedule the service and preparation through our in house Approved Workshop.

 

 

Preparation

Our qualified technicians are dedicated to ensuring we prepare and service the caravan to the highest standard. Multiple safety checks are completed including gas soundness, carbon monoxide test, electrical 230v/12v tests and of course we will check the caravan appliances.

In fact, we use the full Approved (AWS) Workshop service schedule when preparing our sold caravans as well as completing additional functionality checks such as making beds and checking bunks.

 

 

(Due to space restrictions, we no longer offer Retail servicing, however, there is a UK network of 160+ mobile Approved service engineers who can complete routine servicing at your home or place of storage. This is much more convenient and saves the time & fuel required for two journeys to deliver & collect).

Valeting

Once the preparation and service is complete, the caravan passes to our valet team.

Using quality branded products we will ensure the caravan is given a final internal and external clean so it is gleaming ready for the collection day!

Handover / Collection

When the day arrives to collect, you will be shown around your caravan by our experienced handover technician. We will explain how all the appliances, control panels, water system etc operate so you can fully enjoy your caravan when you arrive on site.

With tips and hints along the way, we will ensure you are confident in using your caravan before you leave.

(Update – due to Covid-19 we will email you a private link to internal & external videos showing you how your caravan operates. We will of course still be on hand to assist you).

 

Aftersales

During your ownership, our in house Approved workshop is on hand to assist with any warranty work should the need arise. We work closely with AutoProtect and using their online portal we are able to gain claim approval quickly.

With no Retail servicing to cater for, we are able to rectify any issues in a timely manner to get you back on the road as soon as possible.

There is a huge demand for pre-owned caravans | Sell yours now for the best possible price | Request a free valuation
SALISBURY CARAVANS
01722 326111
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READING MOTORHOMES
01189 712424
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SALISBURY 01722 326111
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